Automation that solves real operational problems.
We use AI and automation where they remove friction: workflows between systems, internal tools, support handovers and process automation tied to how your business already works.
Who you'll work with Developers, a strategist and a project lead.
Who it helps
Operations teams
moving the same data between tools every day.
Customer-facing businesses
answering repeat questions before a person is needed.
Product and service companies
that want automation without a side project that nobody maintains.
What's included
Definition
- Processes and constraints
- Where AI helps vs where rules win
- Success measures
Build
- Integrations between systems
- Automation and AI-assisted workflows
- Testing with real scenarios
Handover
- Team training
- Human escalation paths
- Documentation
Improvement
- Usage review
- Content and rule updates
- Reporting
Tools: Chosen per use case, with your data and privacy requirements in mind.
How the work runs
Timelines and support terms are agreed per project, based on scope.
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01
Understand
Our team reviews your goals, users and current tools.
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02
Define
You receive a written scope and estimate.
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03
Design and build
Reviewed in stages, with a staging version.
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04
Launch and improve
Testing, handover and options for ongoing support.
Common questions
Chatbots, workflow automation and AI assistants that support real support and operations — not demos that sit unused.
No. We design handoffs so AI handles routine questions and people take over when judgment or sensitive issues appear.
We scope what data may leave your systems, prefer controlled integrations, and document risks before anything goes live.
Send a short description via the contact form or info@manifesto.al. We reply to arrange a first conversation, then propose scope and next steps.
Have a process that should run itself?
Describe what you need in a few sentences. We'll reply to arrange a conversation, then propose a scope.